Terms and conditions

Payment

A $300 deposit per person is required with each registration. A second installment of the trip payment of $300 is due at least 120 days prior to the trip start date. 

The final balance is due at least 75 days prior to the trip start. If you do not make the appropriate payments, it will be considered a cancellation.

We accept payment by bank transfer, check (in USD or AUD), money order, or credit card (VISA or Master Card)*.

Cancellations

Tour cancellations must be received in writing and the date of cancellation will be the date of receipt of the written communication.

• Cancellations received at least 121 days prior to trip start date:
  All payments will be refunded less a $90 administrative fee per person.
• Cancellations received 120-76 days from the trip start date:
  The deposit is non-refundable.
• Cancellations received 75-60 days from the trip start date:
  Fifty percent of the total trip price per person is non-refundable.
• Cancellations received less than 60 days from the trip start date:
  No refunds are possible after this point.

Other Conditions

In the unfortunate situation that you need to cancel your bike trip, we always try our best to find a replacement for you. At no time, however, can we guarantee that we will be able to fill a cancelled spot.

In the unlikely event that Czech Active Tours should cancel a bike tour, you will be notified at least 60 days from the scheduled trip start date and all trip fee payments will be refunded in full. Refunds constitute full settlement in the event of cancellation of a  tour; Czech Active Tours is not responsible for airfare fees or any other expenses incurred due to change in itinerary or bicycle tour cancellation. No refund or discount can be granted for arriving late or leaving a tour prior to its conclusion.

Travel Insurance

Unexpected things can happen and your travel investment should be protected! We strongly advise you to purchase Travel Insurance to safeguard you in the event of unforeseeable trip related expenses, such as trip cancellation, flight interruption and delay, injuries, emergency medical treatment, and lost or stolen luggage.

Czech Active Tours does not recommend any particular insurance company or policy, and you should inquire carefully about coverage and conditions.

*Additional 3% surcharge of the total price applies when paying by credit card.